The Property Ombudsman

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Course Details

Our course is aimed at Landlords and Letting agents who are either new to the letting industry or would like to gain the necessary skills to successfully let and manage rental properties. Course delivery is conducted by fully qualified Propertymark: (Association of Residential Letting Agencies) ARLA. and work in accordance with the ‘Property Ombudsman'.

Staff Training and On-going Professional Development
Our one day course is a fully condensed and developed ‘Letting and Management Course’, it provides all the necessary skills to successfully let and manage rental properties.  Materials are included in the course price and reductions offered for onsite training. Refresher courses are also available (contact for more details). 

  • Insurances Explained
  • Public Liability
  • Contents Insurance
  • Legal expenses
  • Tenant Insurance
  • Rent Guarantee
  • Building Insurance
  • Furniture and Furnishings Regulations
  • Electricity Checks
  • Cleaning & Repairs
  • Advertising for Tenants
  • Tenant Referencing
  • Money Laundering
  • Types of Tenancy Agreements
  • Section 21
  • Energy Performance Certificate
  • Mortgages
  • Gas Fitting Checks
  • Inventory
  • Fair Wear and tear on furniture and how to calculate Fair Wear & Tear
  • Rental Charge
  • Data Protection
  • To Let Boards (town and country planning)
  • Deposits
  • Rent Increase
  • Landlords Duties
  • Grounds for Possession
  • Re-Cap on Landlord Duties and Responsibilities
  • Tenants Duties
  • AST & AT
  • Letting Process Form
  • Tenants duties